FREE SHIPPING for all orders above $350 in Canada & US

Privacy Policy

Privacy Policy

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from elizabethlozanomtl.ca (the "Site").

PERSONAL INFORMATION WE COLLECT

When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically collected information as "Device Information."

We collect Device Information using the following technologies:

  • Cookies are data files placed on your device or computer and often include an anonymous unique identifier. For more information about cookies and how to disable them, visit http://www.allaboutcookies.org.

  • Log files track actions occurring on the Site and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.

  • Web beacons, tags, and pixels are electronic files used to record information about how you browse the Site.

Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including:

  • Name

  • Billing address

  • Shipping address

  • Payment information (including credit card information)

  • Email address

  • Phone number

We refer to this information as "Order Information."

When we refer to "Personal Information" in this Privacy Policy, we mean both Device Information and Order Information.

HOW WE USE YOUR PERSONAL INFORMATION

We use the Order Information that we collect to:

  • Process and fulfill your orders;

  • Process payments;

  • Arrange shipping;

  • Provide invoices and order confirmations;

  • Communicate with you;

  • Screen orders for potential risk or fraud; and

  • Provide you with information, promotions, or marketing communications relating to our products or services when consistent with the preferences you have shared with us.

We use Device Information to:

  • Help identify potential fraud and security risks (particularly through your IP address);

  • Improve and optimize our website;

  • Better understand how visitors browse and interact with our website; and

  • Measure the effectiveness of our advertising and marketing campaigns.

SHARING YOUR PERSONAL INFORMATION

We share your Personal Information with trusted third parties to help us operate our business.

For example:

You may opt out of Google Analytics by visiting:

https://tools.google.com/dlpage/gaoptout

We may also disclose your Personal Information where required by law, to respond to lawful requests from public authorities, or to protect our legal rights.

BEHAVIOURAL ADVERTISING

We use your Personal Information to provide targeted advertising and marketing communications that we believe may interest you.

For more information about targeted advertising, visit the Network Advertising Initiative:

http://www.networkadvertising.org/understanding-online-advertising/how-does-it-work

You may also opt out of certain advertising services by visiting:

http://optout.aboutads.info/

DO NOT TRACK

Please note that we do not alter our website's data collection and use practices when we receive a Do Not Track signal from your browser.

YOUR RIGHTS

If you are a resident of the European Economic Area (EEA), the United Kingdom, or another jurisdiction that grants similar rights, you have the right to:

  • Access the personal information we hold about you;

  • Request correction of inaccurate information;

  • Request deletion of your personal information; and

  • Object to or restrict certain processing activities where permitted by law.

If you would like to exercise any of these rights, please contact us using the information below.

Please note that your information may be transferred outside your country of residence, including to Canada and the United States, where our service providers operate.

DATA RETENTION

When you place an order through the Site, we retain your Order Information for our records unless and until you request that we delete it, subject to any legal obligations requiring us to retain certain information.

CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our business practices, legal requirements, or operational reasons. Any updates will be posted on this page.

CONTACT US

If you have any questions about this Privacy Policy, would like more information about our privacy practices, or wish to make a complaint, please contact us:

Email: info@elizabethlozanomtl.ca

Mail:

Elizabeth Lozano
Attn: Privacy Compliance Officer
5157 Boulevard Saint-Laurent
Montréal, Québec H2T 1R9
Canada